Commercial transaction disclosure
Sales conditions for paid NovelShaft services under Japan’s Act on Specified Commercial Transactions.
| Seller | Disclosed without delay upon request |
|---|---|
| Responsible representative | Disclosed without delay upon request |
| Address | Disclosed without delay upon request |
| Telephone | Disclosed without delay upon request |
| Request for omitted information | Request it through support before applying to purchase. It will be disclosed without delay by email or another verifiable method. |
| e2kqhma3.vhrd@gmail.com | |
| Support hours | Weekdays 10:00–17:00 JST (excluding weekends, Japanese public holidays, and year-end/New Year holidays) |
| Sales URL | https://en.novelshaft.com/#pricing |
| Service | NovelShaft |
| Price |
Light: USD 15/month Standard: USD 30/month Pro: USD 90/month Additional 1,000 AI credits: USD 5.00 Additional 3,000 AI credits: USD 13.00 Additional 10,000 AI credits: USD 39.80 Paid creative assists: the one-time JPY price displayed in each catalog entry Current price and tax are displayed on pricing and immediately before purchase. App Store and Google Play prices, currency, and tax shown by the store are authoritative and are not assumed to equal a converted Web price. |
| Costs other than price | The user bears internet, network, and any currency-conversion fees charged by the selected payment method. |
| Payment methods | Methods displayed by Stripe on Web, the App Store payment method configured for the Apple Account on iOS and iPadOS, and available Google Play methods on Android. |
| Payment timing | A monthly plan is charged when first purchased and at the start of each later billing period until cancelled. The provider displays plan-change timing before confirmation. Additional credits and paid creative assists are charged at purchase. |
| Availability | The purchase becomes usable after payment is confirmed and the subscription, credit, or assist acquisition is reflected in NovelShaft. Reflection may take time. |
| Term and renewal | Monthly plans renew for one-month periods until cancelled and have no minimum number of renewals. Additional AI credits and paid creative assists are one-time purchases and do not renew. |
| Plan changes | A Stripe upgrade takes effect after charging a full month of the new plan and starts a new one-month period without a prorated refund for the former period. A Stripe downgrade takes effect at the end of the paid period. Apple billing, timing, refund, or credit follows Apple’s confirmed result. Google Play plan changes are not currently offered. |
| Cancellation | Open Stripe management from Web billing settings, Apple subscription management for an Apple subscription, or Google Play subscription management for a Google Play subscription. Cancellation takes effect when the provider determines, and the paid plan remains available until then. |
| Returns | There are no physical goods to return. |
| Refunds | Paid fees and prorated amounts are not refunded except where required by law, for duplicate or erroneous charges, for a material Operator-caused failure, or when otherwise individually approved. Apple refunds follow Apple’s procedure. Google Play purchases follow guidance in Play purchase history or NovelShaft support. Unused credits associated with a refunded payment are removed; AI processing may be paused if refunded credits were already consumed. |
| System requirements | Web requires a currently supported browser, JavaScript, cookies, and internet access; iOS and iPadOS require version 15 or later; Android requires version 7.0 or later and a supported internet-connected device. |
| AI credits | Plans grant periodic AI credits. Consumption varies by operation, model, and input/output volume. Plan credits expire at the end of the corresponding paid billing period. Additional purchased credits do not expire unless the purchase screen says otherwise. |
| Creative assists | A paid creative assist is sold only on Web when purchase conditions are displayed and grants acquisition to the account by one-time payment. It is not sold in the mobile apps. Subsequent AI processing uses ordinary AI credits separately from its purchase price. |
| New-account benefit | Once per internal user, 1,300 welcome credits plus 200 Free credits are granted, for 1,500 total. Unused amounts expire 30 days after grant. They may be used together with paid-plan credits if the user upgrades during the period. The benefit may change or end. |
| Special conditions | Additional credits and paid creative assists may be purchased only when their conditions appear on the purchase screen. A subscription with an active discount may not be eligible for an automatic plan change. |